Key Contacts

Who to Contact

more info about benefits

make changes throughout year

Have a general benefit or Workday question? Call the HR Support Center 1-417-873-4357 (option 2) or email

Find more information at bassprobenefits.com or through these carrier contacts:

BenefitAdministratorContactWebsite
Medical Care AssistanceIncluded Health1-855-376-8406includedhealth.com/basspro
Medical PlanUnitedHealthcare1-844-554-5513myuhc.com
Medical Health CoachingVida Health1-844-940-1331vida.com/basspro
Medical Plan PrescriptionsExpress Scripts1-877-206-7431express-scripts.com/basspro
Prescription SavingsRx Savings Solutions1-800-268-4476myrxss.com
DentalDelta Dental of Missouri1-800-335-8266deltadentalmo.com
VisionVSP1-800-877-7195basspro.vspforme.com
Health Savings Account (HSA)Optum Bank1-800-791-9361optumbank.com
Flexible Spending Account (FSA)United Health Care1-844-554-5513myuhc.com
Life InsuranceVoya Life1-417-873-4271bassprobenefits.com
Short and Long Term DisabilityUnum1-866-245-2934unum.com
Voluntary BenefitsVoya1-877-236-7564bassprobenefits.com
401(k) Savings PlanVoya Financial1-833-277-6401basspro401k.voya.com
Life Navigator EAPHealth Advocate1-877-240-6863healthadvocate.com/basspro
Medicare Decision SupportSmartConnect1-855-322-1551connect.smartmatch.com/basspro