bass pro shops family health center
care for yourself and your family
convenient, high quality health care
Located across the street from Base Camp, Bass Pro Shops Family Health Center powered by Premise Health offers a comprehensive range of services to cover all your health care needs. Our providers help you take a proactive approach to your health and get you on the path to getting, staying and being well.
primary care
Partner with a physician you can trust for primary care services that focus on your long-term health and preventive care including annual physicals, preventive exams, acute care and pediatric care
drive-up pharmacy
Quickly and easily fill your prescriptions, inside or at the drive-up window at the Bass Pro Shops Family Pharmacy, conveniently located in the Health Center
condition management
Take control of your health with personalized treatment strategies to help you make positive lifestyle changes to prevent, improve or manage health issues
health center hours
M: 8:00 AM – 4:30 PM
Tu: 9:30 AM – 6:00 PM
W: 8:00 AM – 4:30 PM
Th: 8:00 AM – 4:30 PM
F: 7:00 AM – 3:30 PM
pharmacy HOURS
M: 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
Tu: 10:30 AM – 1:00 PM, 1:30 PM – 6:30 PM
W: 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
Th: 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
F: 8:00 AM – 1:00 PM, 1:30 PM – 4:00 PM
cONTACT
Health Center: 417-612-8950
Pharmacy: 417-520-1993
health care that puts you first
convenient
Located across the street from Base Camp, our professional headquarters
Accessible
Same and next-day availability with easy online scheduling
efficient
Short appointment wait times
affordable
Noticeable cost savings compared to other providers
quality
More face time with your provider for truly holistic care
compassionate
Providers who care about your physical and mental wellbeing
personal
Providers who build a trusting relationship with you
virtual
Available for your needs, whether you’re at home, work or on the go
how to schedule an appointment using my Premise health
Appointments can be made by calling the Family Health Center or through the member portal, My Premise Health, at MyPremiseHealth.com.
- Log in to your My Premise Health account with your username and password. If you don’t have an account, you can create one using the “Sign Up Now” option.
- In the dashboard, select “Schedule an Appointment.”
- Select your desired appointment type from the available options.
- Choose your location (if applicable).
- Select a provider, date and time for your visit.
- Confirm appointment details. In the specified box, please provide any information you’d like your provider to know, such as questions or symptoms you may have. If this is your first time scheduling through the portal, you may be prompted to verify personal information before confirming appointment details.
- Your appointment is confirmed. Plan to arrive at your wellness center at your scheduled time. eCheck-In is not required for in-person appointments, but you may complete the process if you would like.
For support, call the Bass Pro Shops Family Health Center or visit mypremisehealth.com and click “Contact Support” for assistance.
Frequently asked questions
The Bass Pro Shops Family Health Center is a full-service primary care clinic and pharmacy providing Outfitters and their eligible dependents convenient access to comprehensive healthcare and wellness services. Integrated medical services, technology, and robust analytics allow our team of dedicated staff to focus on high-quality personalized preventive care and effective management of chronic conditions.
Premise Health is the organization that operates and manages the Bass Pro Shops Family Health Center and Pharmacy on behalf of Bass Pro Shops. They are the world’s leading direct healthcare provider. Premise delivers an effortless member experience that raises the bar, lowers costs and redefines the meaning of quality care.
The Bass Pro Shops Family Health Center will offer services including, but not limited to:
- Annual Physicals
- Preventive Exams
- Biometric Screenings
- Lab Draws
- Allergy & Flu Shots
- Full Pharmacy Prescriptions
- Immunizations
- Acute & Urgent Care
- Women’s Health
- Wellness Coaching
- Pediatric Care
- Over-the-counter medications at reduced prices
All Outfitters who work for Bass Pro Shops, and their dependent family members ages 2 and older who are covered on a Bass Pro Shops medical plan.
There is a flat office visit co-pay each time you see the physician:
- For Outfitters covered under the Choice PPO medical plan, the office copay is $5.
- For Outfitters covered under the Core or Value HSA plans, the office copay is $40.
- For Outfitters not on Bass Pro Shops medical plan, the office copay is $75.
Many visits that do not require a doctor’s attention like lab draws, allergy shots, immunizations or wellness coaching and advice are paid entirely by Bass Pro Shops and offered free of charge.
If you need guidance to understand which medical plan you’re on,
- Log in to Workday and view the “Benefits” worklet to view your current Benefits elections.
- Look at your Anthem ID card:
Co-pays for the Bass Pro Shops Family Health Center are collected at the time of service. Payments can be made via cash, HSA or FSA debit card or credit card.
Yes, all Bass Pro Shops Outfitters and team members are welcome to schedule a visit and use the Health Center and Pharmacy.
For this reason, Bass Pro Shops has also enlisted Premise Health to provide Virtual Primary Care services to our nationwide Bass Pro Shops health plan members.
Prescription medications will follow the regular medical plan co-pays, deductibles and coinsurance. Those not on the medical plan will pay the discounted cost of the medication. We will not mark up the cost of prescription medications, so you are likely to find savings due to lower prescription ingredient costs. Over-the-counter products will be offered at discounted pricing.
You can request that the PCP share your records with the Bass Pro Shops Family Health Center by completing your provider’s record sharing process. Additionally, you may request your records from Premise Health be shared with your PCP or specialist.
No, the center is staffed and operated by Premise Health exclusively for Bass Pro Shops Outfitters.
Premise Health has recruited a high-quality team of dedicated healthcare professionals to staff and manage the Health Center. The team includes a family practice physician, an RN, LPN, and care manager, as well as a full-time pharmacist and pharmacy technician.
Yes. Premise Health will not share any personal health information without your permission. At no time is your personal health information shared with Bass Pro Shops. Your personal health information will remain confidential and your data will be kept secure. Premise Health operates in accordance with HIPAA and works diligently to protect all health records.
Appointments can be made by calling the center or scheduled through the member portal, My Premise Health, available at MyPremiseHealth.com or by using the My Premise Health app.
The MyPremiseHealth app is available to schedule appointments now. The first day of patient visits in the Health Center was Thursday, April 27.
MyPremiseHealth.com is a secure online and mobile tool that connects you with your healthcare experience by providing easy online appointment scheduling, virtual visits, access to secure messages, your health record, visit history, test results and more.
Yes. Bring in your prescription from your doctor or your authorized refill. New prescriptions can be filled. The pharmacy staff will assist with transferring from another pharmacy as needed.
Everyone’s time is best served if you can schedule an appointment. Scheduling is easy using the My Premise Health app or by calling. However, the Health Center will anticipate the needs for urgent care and do their best to see same-day appointments with minimal waiting as much as possible.
Yes. Premise Health will also provide Virtual Primary Care visits for all Bass Pro health plan members at the same low copays as the on-site health center. With Virtual Primary Care, you can see a Premise Health physician via video using the My Premise Health app.
With Virtual Primary Care, you can access a primary care provider nationwide for your annual wellness assessment, treat illnesses, refill medications and much more by phone or video. Also, unlike traditional telemedicine, virtual primary care allows you to designate a primary care provider (PCP) to see on an ongoing basis rather than speak with someone new every time you need care.
Treat an illness, get a medication refill, develop a wellness plan and more by phone or video, from anywhere, with your care team. You can use Virtual Primary Care for many of your healthcare needs, such as:
- Preventive care
- Short-term illness
- Condition management
- Medication management
- Pediatrics (ages 2+)
- Mental health
- Women’s health
- Wellness
- And more
Plus 24/7 access to care. You have on-demand access to a virtual care team who is available anytime, anywhere.